Privacy Policy

The purpose of the code

The Basic Goods Trading Company Ltd. is committed to keeping personal information accurate, confidential, secure, and private. Our Corporate Privacy Code builds on this commitment.

This Corporate Privacy Code provides guidelines that The Basic Goods Trading Company Ltd. uses to protect the privacy of personal information, no matter how the information is collected or stored. In addition to our Corporate Code, each division of The Basic Goods Trading Company Ltd. has developed and maintains its own privacy policy.

The Corporate Privacy Code consists of ten principles. Each corporate division’s privacy policy follows the ten principles as they may apply to their business. In addition, each division may:

  • define how it subscribes to each principle
  • modify details to provide specific examples
  • include additional measures for the protection of personal information

The Basic Goods Trading Company Ltd. Privacy Code is based on the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information (CAN/CSA-Q830-96). As part of our mandate, The Basic Goods Trading Company Ltd. will continue to review its Privacy Code every two years to ensure it is relevant and up to date.

The ten privacy principles

Principle 1 Accountability

Principle 2 Identifying Purposes for which Personal Information is Collected

Principle 3 Getting Consent

Principle 4 Limits on Collecting Personal Information

Principle 5 Limits for Using, Disclosing, and Keeping Personal Information

Principle 6 Keeping Personal Information Accurate

Principle 7 Safeguarding Personal Information

Principle 8 Making Information About Policies and Procedures Available

Principle 9 Individual Access to Personal Information

Principle 10 Handling Complaints and Questions

  1. Accountability

The Basic Goods Trading Company Ltd. is accountable for all information in its control. The Chief Privacy Officer is accountable for The Basic Goods Trading Company Ltd. compliance with the ten privacy principles.

The Basic Goods Trading Company Ltd. recognizes that it is responsible for personal information in its possession or custody, including information that has been transferred to a third party for processing.

The Basic Goods Trading Company Ltd. abides by the provisions of the federal law, and assumes responsibility for doing so.

  1. Identifying Purposes

The Basic Goods Trading Company Ltd. makes all reasonable efforts to ensure that we specify the nature of the intended use of the data at or before the time the information is collected.

  1. Consent

The Basic Goods Trading Company Ltd. makes all reasonable efforts to ensure that organizations providing personal information to our clients have obtained consent from the consumer before disclosing this personal information.

The Basic Goods Trading Company Ltd. ensures that all list and other media owners have provided their consumers with a meaningful opportunity to decline to have their name or other information used for any further marketing purposes by a third party.

  1. Limiting Collection

The Basic Goods Trading Company Ltd. makes all reasonable efforts to ensure that we limit the collection of the personal information on our lists to that which is necessary for the intended use as identified under Principle 2, Identifying Purposes.

  1. Limiting Use, Disclosure, and Retention

The Basic Goods Trading Company Ltd. agrees to keep personal information only as long as necessary for the identified purposes. Formal guidelines and procedures to ensure the safe destruction or disposal of personal information no longer required are established and have been implemented.

  1. Accuracy

The Basic Goods Trading Company Ltd. keeps personal information on consumers as up to date as possible for the defined need.

  1. Safeguards

The Basic Goods Trading Company Ltd. takes responsibility for the protection of list data. This includes, but is not limited to,

restricting physical access to data, organizational restrictions through security clearances on a “need-to-know” basis, and technological measure such as passwords and encryption. Care is also used in the disposal or destruction of personal information so as to prevent unauthorized parties from gaining access to this information.

  1. Openness

The Basic Goods Trading Company Ltd. is open and forthcoming about the policies and procedures it uses to manage personal information. Consumers have ready access to information about these policies and procedures. The Basic Goods Trading Company Ltd. makes every effort to ensure that the consumer easily understands personal information handling practices and procedures.

The Chief Privacy Officer, accountable for The Basic Goods Trading Company Ltd. policies and practices relating to privacy, and to whom complaints or inquiries can be forwarded is as follows:

The Basic Goods Trading Company Ltd.
2615 Murray St.
Port Moody, BC,
V3H 1X1

A copy of any information that explains The Basic Goods Trading Company Ltd. privacy policies, standards, and practices is available upon written request the above address.

  1. Individual Access

The Basic Goods Trading Company Ltd. will work with consumers, list, and other media owners to fulfill the right of the consumer to know of the existence, use, and disclosure of his or her personal information and to provide access to that information.

The Basic Goods Trading Company Ltd. will make all reasonable efforts to provide this information to the consumer upon request. The procedure for responding to consumers’ requests for access is available from the Chief Privacy Officer. When a consumer asks, The Basic Goods Trading Company Ltd. will make these procedures known to the consumer.

The consumer must recognize that they are required to provide The Basic Goods Trading Company Ltd. with sufficient personal information that will allow us to determine whether we do hold a personal information file pertaining to them. The provision of this information shall not be used for any other purpose.

The Basic Goods Trading Company Ltd. will respond to a consumer’s request within a reasonable time and at minimal or no cost to the individual. In some cases, where The Basic Goods Trading Company Ltd. may have to incur significant and unreasonable costs to fulfill a consumer’s request, the consumer will be advised of this cost. Agreement will be obtained for payment by the consumer prior to The Basic Goods Trading Company Ltd. undertaking the work if the consumer is still interested in pursuing his or her request.

If The Basic Goods Trading Company Ltd. denies a consumer’s request for access to personal information, we will tell the consumer why. The consumer may then opt to challenge The Basic Goods Trading Company Ltd. decision (see Principle 10).

  1. Challenging Compliance

Consumers may challenge The Basic Goods Trading Company Ltd. compliance with its own privacy code. The Basic Goods Trading Company Ltd. has policies and procedures in place to receive, investigate, and respond to consumers’ complaints and inquiries. Information regarding these procedures and the complaint escalation process is available through The Basic Goods Trading Company Ltd. Chief Privacy Officer.